Shipping policy

Last updated: June 30, 2026

At Jacob Menswear, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies.

Shipping Locations

This shipping policy applies to orders shipped within the United States.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cut-off time: 5:00 PM MT. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1–2 business days, Monday to Friday. Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 6–8 business days, Monday to Friday.
  • Estimated delivery time: 7–10 business days.

Carrier Services

We partner with reliable carriers for deliveries within the United States, including USPS, UPS, and FedEx.

Shipping Costs

Free shipping: All orders within the United States qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and help ensure your order arrives safely.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Track Your Order page.

Questions?

Visit our FAQ page or contact our customer service team.

Contact Information

Any questions or would you like to contact us? Please do not hesitate to reach out via:

Customer Service Opening Hours

  • Monday - Friday: 9:00 AM – 5:00 PM MT
  • Saturday - Sunday: 09:00 AM- 04:00 PM MT