Privacy Policy

Last updated: May 19, 2026

This Privacy Policy describes how Jacob-Menswear, operated by Centro Global Trade LLC, collects, uses, stores, and discloses personal information when you visit our website, use our services, place an order, contact us, or otherwise interact with jacob-menswear.com.

Throughout this Privacy Policy, “Jacob-Menswear,” “we,” “us,” and “our” refer to Jacob-Menswear and Centro Global Trade LLC. “You” and “your” refer to customers, website visitors, and other individuals whose personal information we may collect.

By using our website or services, you acknowledge that your personal information may be collected and used as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, legal requirements, or operational needs. When we update this policy, we will revise the “Last updated” date at the top of this page.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

When you place an order, create an account, contact customer support, subscribe to marketing communications, or interact with our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Account login details, if you create an account
  • Customer support messages and any information you choose to provide

Payment Information

Payments are processed through secure third-party payment providers. We do not store your full credit card details on our servers. Payment processors may collect and process payment details necessary to complete your transaction, such as payment card information, billing details, payment confirmation, and fraud prevention data.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referring websites or links
  • Shopping behavior, such as products viewed or added to cart

Information from Third Parties

We may receive information from third-party service providers that help us operate our store, process payments, fulfill orders, provide shipping updates, prevent fraud, analyze website performance, or support marketing activities.

3. How We Use Your Personal Information

We use personal information for legitimate business purposes, including to:

  • Process and fulfill orders
  • Confirm payments
  • Arrange shipping and delivery
  • Send order confirmations, tracking updates, and service messages
  • Manage returns, exchanges, refunds, and customer support requests
  • Respond to questions and customer service inquiries
  • Detect, prevent, and investigate fraud or unauthorized activity
  • Improve our website, products, services, and customer experience
  • Send marketing communications if you have subscribed or where permitted by law
  • Comply with legal obligations, tax requirements, accounting rules, and law enforcement requests where applicable
  • Enforce our policies, Terms of Service, and other agreements

4. Cookies and Tracking Technologies

Jacob-Menswear uses cookies, pixels, and similar tracking technologies to operate and improve our website, remember your preferences, analyze website traffic, support secure checkout, and improve our marketing and advertising efforts.

Cookies may be used for:

  • Website functionality
  • Shopping cart and checkout operation
  • Analytics and performance measurement
  • Fraud prevention and security
  • Personalized content or advertising, where applicable

You can usually adjust your browser settings to block, delete, or refuse cookies. Please note that some website features may not function properly if cookies are disabled.

5. Marketing Communications

If you subscribe to our email or SMS marketing, we may use your contact information to send promotional messages, product updates, offers, or store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. If SMS marketing is available and you have opted in, you can opt out by following the instructions provided in the message.

Even if you opt out of marketing communications, we may still send you important service-related messages, such as order confirmations, shipping updates, refund updates, or customer support responses.

6. How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business, provide our services, process orders, or comply with legal obligations.

These third parties may include:

  • Shopify and other website platform providers
  • Payment processors and fraud prevention providers
  • Shipping carriers and fulfillment partners
  • Email, SMS, and customer support service providers
  • Analytics and advertising partners
  • IT, hosting, security, and cloud service providers
  • Professional advisors such as accountants, legal advisors, or compliance providers
  • Government authorities, regulators, or law enforcement when required by law

We only share personal information where necessary for business operations, service delivery, legal compliance, security, fraud prevention, or with your direction or consent.

7. Business Transfers

If Jacob-Menswear or Centro Global Trade LLC is involved in a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar business transaction, your personal information may be transferred as part of that transaction where permitted by law.

8. Third-Party Websites and Links

Our website may contain links to third-party websites, apps, tools, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Data Security

We take reasonable measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, manage returns and refunds, provide customer support, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or business requirements.

11. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can review and delete the information where required.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

  • The right to request access to the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of personal information
  • The right to request a copy of your personal information
  • The right to opt out of certain marketing communications
  • The right to withdraw consent where processing is based on consent
  • The right to appeal a denied privacy request where applicable

To exercise your privacy rights, please contact us at support@jacob-menswear.com. We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

13. California and U.S. State Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights regarding your personal information, including the right to know what personal information we collect, the right to request deletion or correction, and the right to opt out of certain sharing or targeted advertising where applicable.

We do not knowingly sell personal information for money. However, certain analytics or advertising cookies may be considered “sharing” or “targeted advertising” under some privacy laws. If you wish to make a privacy request or opt out where applicable, please contact us at support@jacob-menswear.com.

14. International Users

Jacob-Menswear currently serves customers within the United States. If you access our website from outside the United States, please note that your personal information may be processed in the United States or in other countries where our service providers operate.

By using our website, you understand that your personal information may be transferred to and processed outside your country of residence, where data protection laws may differ from those in your location.

15. Complaints

If you have a complaint about how we collect, use, or handle your personal information, please contact us using the details below. We will review your complaint and respond where appropriate.

16. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:

Store Name: Jacob-Menswear
Company Name: Centro Global Trade LLC
Registered Business Address: 30 N Gould St, STE R, Sheridan, WY 82801, United States
Email: support@jacob-menswear.com
Phone: +1 307 427 2249

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM MT
Response Time: We aim to respond within 1–2 business days.